Our Shipping Countries:

We currently offer shipping to all countries within the European Union (EU) and the United Kingdom (UK). Below is the full list of countries we ship to:

European Union Member States: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Additional Country: United Kingdom.

Payment Methods:

At the moment, we accept bank payments only
• Swedbank
• SEB
• Citadele
• Luminor
• Revolut (Worldwide Bank)
We’re working on expanding our payment options soon — stay tuned!

Production Time:

All items are made-to-order. Please allow 2–4 business days for production before shipping.

Delivery Time:

• Latvia: 2–4 business days

• EU: 4–7 business days

Tracking:

Once your order is shipped, you’ll receive a tracking link via email and/or SMS. 

How will it be delivered?

We work with trusted global carriers like USPS, FedEx, DPD, LatvijasPasts and DHL to ensure you receive your order as quickly and smoothly as possible. Our priority is to provide you with the best shipping experience every time.

For your convenience, every order comes with a tracking number. Once your package is shipped, you’ll be able to track it easily through our branded tracking page. This page brings together real-time updates from all our shipping partners, so you can follow your order every step of the way.

Returns & Exchanges:

All items are made-to-order and produced individually after each purchase. Because of this, we do not accept returns or exchanges unless the item is damaged or defective. Please check sizing carefully before placing your order. Check our Refund policy.

This policy aligns with EU Consumer Rights Directive (2011/83/EU), article 16(e) — made-to-order goods are exempt from the standard 14-day return right.

FAQ 

Where is my order?

You’ll receive tracking info once your order ships. Production takes 2–4 days.

Can I return it?

Only if the item is damaged. Otherwise — no. All pieces are made-to-order. Please, check our Refund policy.

What size should I choose?

All tees and hoodies are unisex and relaxed oversized fit by default - no need to size up for that comfy look. We recommended checking the our size chart before placing your order to ensure the best fit for your preferences.

Can I change my order after payment?

Write to us as soon as possible — if it’s not printed yet, we’ll try to help.

Still have questions?

Check below or write to us at myspiritanimalclub.info@gmail.com.